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Healthy San Diego

This page is used by staff working with Healthy San Diego, the Medi-Cal managed care system in San Diego. The staff can obtain resources to assist and inform Medi-Cal members about their health care choices.

Forms

HSD Health Plan-Health Plan ContactCard 10-28-25.docx
HSD Health Plan-Health Plan Contact Card 2025-12-10
HSD D-SNP BHQuickGuideMatrix 10-28-25.docx
2025-12-10
HSD Drug MediCal QuickGuide 10-29-25.docx
2025-12-10
HSD MCP and MHP Screening and Transition of Care Contact Card 12.10.2025.docx
2025-12-11
HSD MediCal EDO QuickGuideScreeningTool 10-28-25.docx
2025-12-10
HSD VID Guide 10-29-25.docx
2025-12-10
For Provider | Care Coordination Toolkit (pdf)
Revised 10/2024 2024-10-24
HSD CMCBH Quick Guide Matrix (doc)
Updated 2/20/19 2019-02-20
HSD Drug Medi-Cal Quick Guide (pdf)
Revised 02/02/2023 2023-02-03
HSD Medi-Cal BH IP Guide Plus (pdf)
Revised 02/02/2023 2023-02-03
HSD Medi-Cal BH IP Guide Plus (pdf)
Revised 02/06/2024 2024-02-08
HSD Medi-Cal EDO Quick Guide Screening Tool (docx)
Updated 08/13/2019 2022-09-16
HSD Medi-Cal Quick VID Tool (pdf)
Revised 02/02/2023 2023-02-03
HSD Pharmacy Benefit Quick Guide (pdf)
Revised 02/02/2023 2023-02-03
HSD Pharmacy Benefit Quick Guide (pdf)
Revised 02/06/2024 2024-02-08
HSD Transportation FAQs (pdf)
Revised 01/22/2024 2024-01-24
HSD-Overview (pdf)
Revised 02/02/2023 2023-02-03
Health Plan Contact Card (pdf)
Revised 05/30/2023 2023-05-30
MOU Care Coordination Form (docx)
09/05/2025 2025-10-02
Medi-Cal Options (pdf)
Revised 09/13/2024 2024-09-30
Medi-Cal Voluntary Inpatient Detox (VID) Quick Guide (pdf)
Updated 1/3/19 2019-02-13
Transportation For Medi-cal Members
2025-09-02

Data Exchange

Provider Network Search Link Blue Shield Provider Search , Opens In New Window CHG Provider Search , Opens In New Window Kaiser Provider Search , Opens In New Window Molina Provider Search , Opens In New Window County of San Diego Behavioral Health Services Provider Directory , Opens In New Window
API Provider Directory CHG Provider Directory API, Opens In New Window County of San Diego Behavioral Health Services Provider Directory API , Opens In New Window
Patient Portal Blue Shield Patient Portal , Opens In New Window CHG Patient Portal , Opens In New Window Kaiser Patient Portal , Opens In New Window Molina Patient Portal , Opens In New Window TBD
General Info / Plan Home Page Blue Shield Home Page , Opens In New Window CHG Home Page , Opens In New Window Kaiser Home Page , Opens In New Window Molina Home Page , Opens In New Window County of San Diego Behavioral Health Services , Opens In New Window
Behavioral Health Landing Page Blue Shield BH Page , Opens In New Window CHG BH Page , Opens In New Window Kaiser BH Page , Opens In New Window County of San Diego Behavioral Health Services , Opens In New Window

Managed Care Plan (MCP) Enhanced Care Management (ECM) Referral Forms and Email Contacts

Providers should utilize the below links for ECM referrals and contacts – all referrals should be directed to the MCP using the below forms/email contacts:

Blue Shield Promise ECM Referral Form (blueshieldca.com) Email: ECM@blueshieldca.com
Community Health Group ECM Referral Form (chgsd.com) Email: ecm-cs@chgsd.com
Kaiser ECM Referral Form (kaiserpermanente.org) Email: RegCareCoordCaseMgmt@KP.org
Molina ECM Referral Form (molinahealthcare.com) Email: MHC_ECM@Molinahealthcare.com

Agreements (MOUs)

Blue Shield
CHG
Kaiser
Molina

Policies and Procedures

Training & Education
Assessment and Referral
Care Coordination
Quarterly Meetings and QI Activities
Dispute Resolution
Medi-Cal Managed Care Plan (MCP)Mental Health Plan (MHP)Drug Medi-Cal Organized Delivery System (DMC-ODS) 
Blue Shield  
CHG  
Kaiser  
Molina