Consumers & Families

Substance Use Disorder (SUD) Services – Prevention Services

San Diego County's substance use prevention strategy uses a community-change model to prevent substance use problems throughout the region. Providing a targeted focus on these issues allows the County to develop long term, strategic and sustainable prevention plans for each initiative, provides coordination and shared resources where possible, and provides flexible prioritization in each region regarding how each initiative will be tailored to individual community needs.


Quick Guide to Mental Health Service - Audio Files

Behavioral Health Services (BHS) are available to people with Medi-Cal or without health insurance, including children, young people, adults and older adults in San Diego County. Sometimes these services are available through a physician. Sometimes they are provided by a mental health specialist, and are called 'specialty' mental health services. Specialty mental health services are provided through the County of San Diego Mental Health Plan (MHP). The San Diego County MHP operates under rules set by the State of California and the Federal government.

The MHP is committed to providing quality care to all persons experiencing serious and persistent mental health problems. Behavioral health services are confidential and are based on the belief that people can and do recover from mental illness. Even though asking for help may be a challenge, reaching out for help is just a phone call away.

Audio Quick Guide to MH Services - English  
Audio Quick Guide to MH Services - Spanish  
Audio Quick Guide to MH Services - Tagalog  
Audio Quick Guide to MH Services - Vietnamese  

Audio Quick Guide to MH Services - Arabic

Audio Quick Guide to MH Services - Farsi

The corporate office of Optum is pleased to support the San Diego Community through donations to two outstanding programs:

The Recovery Innovations of California (RICA) Jail Outreach Program includes peer support to consumers in jail, as well as follow up services after their release. RICA had been operating this program without established funding. Upon learning about the innovative work that RICA is doing with these consumers, Optum provided $24,000 to support the program.

You can learn more about RICA at their website:

The National Alliance on Mental Illness (NAMI) "Hearts and Minds" self-help program promotes sound "mind and body" health practices among individuals who live with serious mental illness. These health practices include diet, exercise, and the cessation of smoking. Touched by the phenomenal work NAMI is doing, Optum has provided them with $10,000 towards program costs.

You can find additional information about NAMI at their website:

From Despair to Hope: Recovery is the Key

Hear from real people who share their experience of living with mental illness and have moved from despair to hope by realizing that recovery is the key.

Click here to view this video

Behavioral Health Emergency Response Plan (ERP) Form

ERP Intro Letter

Dear Community Partner,

The purpose of this letter is to introduce the Behavioral Health Emergency Response Plan Form (previously called San Diego County Emergency Response Plan Form). The Emergency Response Plan (ERP) is a form that can be used to provide first responders with valuable information that is important for them to know when assisting someone during a crisis situation.

To read more please click on the ERP Intro Letter

ERP Form

The ERP form provides consumers and their families a method to communicate important information to first responders during times of crises when obtaining this information can be difficult or impossible. It is suggested that the form be filled out by the consumer, or their family member, prior to a time of crisis and to have the completed form available for first responders should they be called to assist in a time of need.

To download a copy please click on the ERP FORM

Click here to view the ERP video


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